1. Information We Collect

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We may collect the following types of personal information:

• Contact Information: Name, email address, mailing address, and phone number.

• Payment Information: Billing address and payment method (note: we do not store full credit card information — payments are processed securely by third-party providers).

• Account Information: Username, password (if applicable), and order history.

• Usage Data: Information about how you use our website, such as IP address, browser type, device data, and pages visited.

• Communications: Emails, messages, or reviews you send us.

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2. How We Use Your Information

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We use your information to:

• Process and fulfill orders

• Communicate with you about your purchases, support inquiries, or updates

• Personalize your experience on our site

• Send marketing emails (only with your consent, which you may withdraw at any time)

• Improve our products, services, and website functionality

• Maintain legal and business records as required by law

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3. How We Share Your Information

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We do not sell or rent your personal data. We may share information only in the following ways:

• Service Providers: With trusted partners who help operate our site (e.g., payment processors, delivery services, website hosting).

• Legal Obligations: If required by law or to respond to valid legal processes.

• Business Transfers: In the unlikely event of a merger, sale, or asset transfer.

All third-party providers are obligated to protect your information in accordance with Canadian privacy standards.

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4. Data Storage and Security

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We store your data securely using industry-standard encryption and access controls. While no system is completely foolproof, we regularly monitor and update our security practices to ensure your data is protected.

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5. Your Rights

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You have the right to:

• Access your personal data

• Correct or update inaccurate information

• Withdraw consent for marketing communications

• Request deletion of your data (subject to legal requirements)

To exercise these rights, contact us at xerces.co@gmail.com

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6. Cookies & Tracking

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Our website uses cookies and similar technologies to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect some site functionality.

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7. Third-Party Links

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Our website may contain links to external sites. We are not responsible for the privacy practices of these websites.

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8. Changes to This Policy

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We may update this Privacy Policy from time to time. When we do, we’ll post the revised version with a new effective date. Please review it periodically.

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9. Contact Us

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If you have any questions, concerns, or requests regarding your privacy, please contact:

Email: xerces.co@gmail.com

Website: xerces.co